Privacy and Cookie Policy.

Information about user's personal data and cookie usage.

Data Controller and Owner

The Data Controller and Owner responsible for personal data collected from the users of ser-viz.com website, or 'Site', is: Serviz, Via Aldo Kupfer, 41 25036 Palazzolo S/O Brescia,, e-mail simona@ser-viz.com, or 'Owner'.

The use of the collected Data

The data concerning users is collected to allow the Owner to provide his services, as well as for web analytics purposes.
Personal data that users provide to request information or services are used only to fulfil those requests.

Types of data collected

The Personal Data may be freely provided by the User, or collected automatically when using this Site.
Navigation Data: the Site features softwares and technologies that may automatically collect users' personal data, as the internet protocols require. This information is anonymous and cannot be linked in any case to specific users.
These data comprise IP addresses or domain names of the computers with which users connect to the Site, URI (Uniform Resource Identifier) addresses of resources they use, date and time of their request, the server's response and further technical information.
These data are used exclusively to desume anonymous statistic information about the Site performance and are deleted soon after the elaboration. Data may also be used to investigate computer crimes against the Site.
Data voluntarily provided by user: the optional, explicit and deliberate transmission of personal data through fill-out forms and emails leads to the consequent acquisition of the user's personal data needed to provide a service or to reply to a request.

Link to external websites or banners

This privacy policy exclusively refers to this Site.
The Site features links to third party websites, on which the Owner has no authority nor means to operate. The Owner therefore will not be responsible in any way for the use of personal data that users may provide while navigating on those websites.
The Site may display advertisements or business information with reference to third parties (businesses or individuals). The Owner can't control the outcome of these banners or how third parties may use the users' personal data.

Optional data

Except for navigation data, as explained above, the user is free to provide his personal data to request services or information. If the necessary data isn't provided, it will not be possible to fulfil those requests.

Mode of Data processing

The Owner processes users' personale data in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

The rights of Users (art. 7 of d.Lgs 196/03)

Users have the right, at any time, to know whether their personal data has been stored and can consult the Owner to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons.
Requests should be sent to the Data Controller at the contact information set out above.

Cookie Policy

Cookies consist of portions of code installed in the user's browser that assist the Owner in providing his services according to the purposes described; cookies can also serve aggregated statistical purposes.
With exclusive reference to the users of this Site, this Policy notifies that:
a) the Site uses technical cookies, which are strictly necessary for the functioning of the Site services, and cookies that provide anonymous aggregated statistics (es. GoogleAnalytics). These cookies do not allow to identify users' personal data;
b) this Site does not use its own profiling cookies: its cookies do not transfer any personally identifiable information nor are stored permanently with tracking systems;
c) this Site, anyway, may host objects (images, maps, audio or video files, links to external websites) that can install third party cookies which can often track users' browsing habits or their preferences, without the Owner's knowledge. Among these, some third-party services allow interaction with social networks or other external platforms directly from the pages of this Site. The interaction and information obtained by this applications are always subject to the user's privacy settings for each social network.

Social network widgets

Social network 'widgets' are buttons or components, integrated on this Site, that allow users to easily 'like' or share the Site's contents on the user's page or profile.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings that users choose on these networks; here they can find further information and specific privacy policies for each platform:
Twitter - https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter
Twitter - http://twitter.com/privacy
Facebook - https://www.facebook.com/help/cookies
LinkedIn - https://www.linkedin.com/legal/cookie_policy
Google Plus - http://www.google.it/intl/it/policies/technologies/cookies/
Altri servizi Google (es. YouTube) - http://www.google.com/policies/privacy/
ShareThis - http://www.sharethis.com/legal/privacy/

Deleting and turning cookies off

Users can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that might possibly have saved the consent for the installation of Cookies by this website. It is important to note that by disabling all Cookies, the functioning of this Site may be compromised. Users can find information about how to manage Cookies in their browser at the following addresses:
Internet Explorer - http://support.microsoft.com/kb/278835
Chrome - https://support.google.com/chrome/answer/95647?hl=en-GB
Firefox - https://support.mozilla.org/en-US/kb/remove-recent-browsing-search-and-download-history
Safari - http://support.apple.com/kb/PH5042
Opera - http://www.opera.com/browser/tutorials/security/privacy/

Consent

By using this Site, users agree to the collection and processing of its own personal data and to the use of cookies, according to this Policy. In case users do not agree with any part of this Policy, he must stop using the Site. Browsing the Site by all means implies that the user agrees to all aspects mentioned in this Policy.

Last updated; June, 1 2015

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